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HOME > FAQ > About Cancellation

CANCELLATION IMMEDIATELY AFTER THE CONTRACT OR CHECK-IN RENT CANCEL CHARGE
0
no charge
0
no charge
IF YOU SIGN ON THE CONTRACT WITHOUT SEEING THE ROOM
AND DON'T LIKE IT AT THE FIRST SIGHT
Call the office immediately if you don’t like the room and bring back the key within 4h after the rental contract
IF YOU CHANGE YOUR MIND AFTER YOU HAVE CHECKED IN (IN CASE YOU HAVE NEVER SEEN THE ROOM BEFORE CHECK-IN) Please clean the room and return the key to us before 12 noon on the next day of the check-in day 2 days rent would be charged 50 % of Contract/Maintenance fee
CANCELLATION OF RESERVATION
BEFORE CHECK-IN RENT CANCEL CHARGE
Case A Within 2 days before the Check-in day
* ex: checking day May 5th
cancellation until May 2nd. midnight
100 % of Contract/Maintenance fee
Case B Between 15 and 3 days before the Check-In day 50 % of Contract/Maintenance fee
Case C Between the reception of the Contract/Maintenance fee and 16 days before the Check-In day 20% of Contract/Maintenance fee


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